Privacy policy

Effective Date: 16 June 2025

Welcome to Zrabayaluxe (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from https://zrabayaluxe.com (the “Site”).

1. Information We Collect

When you visit the Site or make a purchase, we collect certain information, including:

a. Order Information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely via Shopify & third-party gateways)

b. Device Information:

We automatically collect certain information about your device, including:

  • IP address
  • Web browser type
  • Time zone
  • Cookies and interaction data (e.g., pages viewed, time spent, referring websites)

This is used to improve user experience and optimize the performance of our site.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and deliver products
  • Communicate with you (including order updates and customer support)
  • Screen for fraud or suspicious activity
  • Improve our website and customer experience
  • Send occasional marketing emails (you can opt out anytime)

3. Sharing Your Information

We do not sell or rent your personal data.

We only share your information with:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., PayPal, Stripe)
  • Shipping providers (to deliver your order)
  • Marketing tools (only if you’ve opted into emails)

These services only receive the data needed to perform their tasks and are bound by their own privacy obligations.

4. Cookies and Tracking

We use cookies to:

  • Keep you logged in
  • Save cart items
  • Improve load speeds
  • Track usage analytics

You can disable cookies through your browser settings, though it may affect site functionality.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. This is to comply with tax, legal, or regulatory requirements.

6. Your Rights

If you are located in the EU or UK, you have the right to:

  • Access the data we hold about you
  • Request corrections or deletion
  • Withdraw consent to marketing communications

To exercise any of these rights, email us at zrabayaluxe@gmail.com

7. Security

Your information is securely stored via Shopify’s encrypted servers. Payment details are never stored by us they are processed by trusted third-party gateways.

8. Minors

This site is not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted here with the updated date.

10. Contact Us

If you have questions or concerns about your privacy, please contact us at:
📧 zrabayaluxe@gmail.com